Our leaflet Text, Email and Online Services gives information and things to consider about online appointment booking, ordering repeat prescriptions and access to medical records. Information about SMS text service, email messaging, electronic prescribing, Twitter, Facebook and news on our Blog can be found here too. Our leaflet also includes an application/consent form for any or all of these services.
If you are already using SystmOnline to book appointments and order medication and would now like access to your coded medical record we will ask you to make an appointment to come in with a completed application form and two forms of ID as per the leaflet before we can give you access to this new service.
Our email address can be used to send us comments and suggestions. Medical matters cannot be dealt with via email and transmission is not secure and confidential. If you have a query regarding a medical matter including appointments and prescriptions, please telephone reception to make an appointment to see or speak to the appropriate person. To make a complaint please go to practice policies.