Our leaflet "online and electronic services for patients and consent form" gives information on electronic prescribing, booking your appointment online, ordering your repeat medicine online, SMS text messaging, email, Twitter and our Blog. Our leaflet also includes a consent form for text and email communications from us. Please click here for the leaflet Electronic services leaflet July 14 and communication consent form July 14 Using our online service (SystmOnline) you can now book an appointment with your doctor and order repeat medication. You can access these facilities using links from our web site or using an App for your iOs device.
Practices are required to promote and offer the facility for patients to view online any summary information from their records relating to medications, allergies and adverse reactions and any other items agreed between the practice and the patient. We are working with our clinical system supplier to be able to achieve this by 31 March 2015. We believe patients will need to register with SystmOnline (see above) to enable this facility.
To access our online ordering and appointment services please come in to reception with some personal ID (eg passport, driving licence) so that we can issue a login and verify that the login details being given are correct and relate to the right patient record.
Our email address can be used to send us comments and suggestions. Medical matters cannot be dealt with via email. If you have a query regarding a medical matter including appointments and prescriptions, please telephone reception to make an appointment to see or speak to the appropriate person. To make a complaint please go to practice policies.