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Site designed entirely in-house. All content copyright the Coleridge Medical Centre 2011.
The Reception Team are here to help you. They have a challenging job, dealing with busy phone lines as well as answering queries, making appointments and checking people in. Mondays are always particularly busy, as are days that lead up to and follow Bank Holidays.
Please try and be patient. It would greatly assist them if non urgent phone calls for (eg. for blood test results) could be made after 11am.
There are many other important members of the team who work behind the scenes. The running of such a large practice generates a huge volume of paperwork and electronic mail. Our team deal with this as well as maintaining the IT systems, performing secretarial duties, arranging patient follow up appointments, audit and financial work. They help organise the running of the surgery and in particular organise the Doctors!
Our practice manager Sue Stokes aims to maintain the efficient running of the practice. If you feel dissatisfied with any aspect of the service or have ideas for improvements, we welcome your comments and suggestions. You can speak to one of the reception staff, email or if you prefer use the suggestions box on the reception desk.
The Reception Team
Website of the Coleridge Medical Centre, Ottery St Mary
Coleridge Medical Centre
Canaan Way
Ottery St Mary
Devon EX11 1EQ
tel: 01404 814447
fax: 01404 816716